How can we help you?



What is the difference between Account recovery and Restore from Backup?

Both account recovery and restoring from backup allow you to get your OpusChat account back on the same or different device. However, there is a significant difference between these two methods of retrieving your OpusChat account.

Account recovery
You must add at least one account recovery methods using Apple/ Facebook/ Google/ email/ phone number for account recovery. Only the personas, friends and groups can be recovered for this method.

Restore from Backup
You need to perform a backup before restoring your account. The personas, friends, groups and all the chat histories will be restored. (You can choose to backup all the media files as well.)