Why don’t I receive push notifications?
Please follow the steps below to check whether push notification is enabled for both your device and OpusChat.
To check the system settings of your device
For iPhone (iOS devices):Go to Settings



Make sure “Allow Notifications” and “Badges” are turned ON and all options of “Alerts” are selected.

For Android devices:
Go to System Settings > Notifications > OpusChat


To check the Notifications settings inside OpusChat app
1) Check the persona’s settingsGo to Dashboard, push notification is ON if you see this icon


For iPhone (iOS devices):

For Android devices:

If you see this icon

To turn on push notifications, tap the icon

For iPhone (iOS devices):


For Android devices:


2) Check the chats’ settings
If you see this icon

To turn on push notifications, tap the icon

For iPhone (iOS devices):


For Android devices:

